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Privacy Policy

Last updated: February 9, 2025

Basic Information

The company Felikitas (hereinafter: "Company"), headquartered at Romanovci bb, Gradiška, operates the website www.ssfelikitas.com and its subdomains (wedding venue, motel, restaurant, rent-a-car). This Policy explains how your data is collected, used, and stored. By using this website and its forms, you agree to this Policy.

Collected Data

Contact Forms:

  • Name and surname, email, phone number, inquiry details (e.g., type of celebration, room/vehicle type, dates).
  • Data is sent directly to the Company's email via Webflow forms (servers located in the USA).

Technical Data:

  • Anonymous statistics through Plausible Analytics (without cookies or individual tracking).
  • IP address, device type, browser (used for technical maintenance, also anonymized).

Use of Data

Purposes:

  • Responding to inquiries, service organization, internal archive (email messages).
  • Anonymous visitor analytics.

Access to Data:

  • Only company staff (managers, reception) and the developer for statistical purposes (only the number of submitted forms per month, without reading the content).
  • NEVER SHARED with third parties except as required by law.

Security and Limitations

Webflow Forms:

  • Data is transferred outside the EU (USA). The Company does not guarantee data protection on Webflow servers.
  • Note: Data submitted via Webflow forms may remain in their logs. To request data deletion, contact Webflow directly.

External Scripts:

  • GSAP, Flatpickr, Lenis, and other external scripts are used solely for technical functionality (do not collect personal data).

Data Retention:

  • Data in emails is stored as long as necessary to provide services or as required by the laws of Republika Srpska.
  • Users can request data deletion via the contact email.

WARNING:

There is no 100% security on the internet. The Company and the developer are not responsible for hacking, data loss, or third-party misuse.

Your Rights

You may request:

  • Access to your data (stored in emails).
  • Correction of incorrect data (if still in our system).
  • Deletion of data from our email system (via request).

Note:

Data submitted via Webflow forms remains in their logs. The Company has no control over this data.

Contact & Disclaimer

For requests:

By using this website and its forms:

  • You agree that data may be transferred outside the EU.
  • You accept all risks associated with transmitting data online.
  • The Company and the developer are not responsible for form errors, undelivered messages, or technical issues.